Customer Support & Training
CUSTOMER SUPPORT & TRAINING
Schneider Electric Customer Information Center: We care - Our Customer Information Center is the real driver for satisfying our customers. Now there's one toll-free number to get all the information you need. The Square D "Customer Information Center" (CIC). CIC is a single point of contact where qualified personnel answer your customer service and technical support questions. Serving all Square D authorized distributors and customers in the U.S.
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1-888-SQUARE D Monday thru Friday |
Innovative Customer Support- Schneider Electric is dedicated to maintaining and improving your system's productivity and efficiency, providing you with power, automation and control service solutions. Our customer support services are designed so that you can select the level of expertise and resources you need to keep your processes at peak operational performance, anywhere in the United States, any time you need us.
Square D's support services are second to none. As with all of our products, we offer the best in the industry for experience and knowledge, to help you with all of your power management support and maintenance needs. Best of all, you can clearly and simply choose your level of service.
Click here to visit Schneider Electric's Customer Support Center
- Our engineered solutions are designed to increase safety, lower life cycle cost and maximize power system reliability. Whether the solution is refurbishment, replacement, or recommendations to optimize existing equipment, our nationwide network of qualified experts offers a complete service package. Click here to visit the Square D Services website
Schneider Electric - Square D is the pioneer and leader in full-service power management, solving problems in industrial, commercial, utility and institutional facilities. Click here to visit the PowerLogic Services website
CUSTOMER TRAINING FROM SCHNEIDER ELECTRIC
Schneider Electric Customer Learning Center-
Schneider Electric offers performance based training for Square D and Telemecanique products. Courses are offered throughout the year at a location near you to reduce travel costs and time away from the office. Customized on-site training is available upon request. We have the training available to meet your specific needs For courses on Electrical Distribution Equipment, Arc Flash, NFPA 70E: Electrical Safety, PLCs, Drives, HMIs, Communications, Welding, and Servers.
Schneider Electric Customer Learning Center
Power Management University
Power Management University offers a variety of training courses designed to improve your total energy management skills. Our full time instructors are committed to training you on getting the most out of your Energy and Power Management System. We have courses specific to either your PowerLogic or ION system, training you on how to install, operate and maintain that system. Students will gain valuable insights into electricity and electrical systems, in addition to learning energy industry terminology.
Power Management University | 2008 PMU course catalog
ON-SITE SUPPORT - We're there when you need us!
(Service Agreements)
- By letting our Square D maintenance technicians keep your system optimized, you will be able to spend more time using and analyzing the PowerLogic system information. With an On-Site Maintenance Service Agreement, you will also enjoy:
- Rapid problem diagnosis within 24 hours with on-site visit as required.
- Quick response
- Local/regional suppor
- Through regular maintenance to your monitoring system, we will help you to realize savings by:
- Performing regular general system diagnostics to ensure your system is run at peak performance.
- Proactively identify unfavorable facility conditions to eliminate potential problems.
- Keeping your PowerLogic system up-to-date with the fast-paced computer industry.
- Enhancing your system with new monitoring features as they are available.